Website AI Assistant
Answers questions and captures details while you sleep
A chat assistant trained only on your own material — services, pricing guidance, service area, policies. It answers real questions, qualifies the visitor, captures their details and books a call, instead of leaving them to a contact form nobody reads until morning.
The problem it solves
- Website visitors have one or two questions and leave when they cannot get an answer.
- Contact forms are a dead end: the visitor waits, and often never hears back the same day.
- You have no idea what people wanted to know before they left.
What we build
- An assistant trained on your site content, service list and the questions you get asked most.
- Qualifying questions that match how you actually price work.
- Lead capture straight into your CRM or inbox, with the full conversation attached.
- Optional calendar booking from inside the chat.
- A monthly summary of what visitors asked, so you can fix gaps in your site.
How it works day to day
- 1A visitor opens the assistant on any page.
- 2It answers from your own material, and says it does not know rather than inventing an answer.
- 3It asks the two or three questions you need in order to quote.
- 4It captures name, contact and job details and hands them to you.
Worked example
Illustrative example: a landscaping company with strong local traffic and a single contact form
The situation
Steady website visits but few enquiries. Visitors could not find out whether the company covered their suburb or what a typical garden redesign costs.
What was delivered
- Assistant trained on the service list, suburbs covered and indicative price bands
- Three qualifying questions: property type, suburb, rough budget
- Enquiries pushed to the CRM with the full transcript
- Monthly report of unanswered questions
The outcome
- Visitors get an answer in seconds instead of waiting for a form reply
- Enquiries arrive pre-qualified, so quoting time drops
- The monthly question report showed which service pages needed rewriting
How to read this: Conversion lift depends on your traffic volume and how well your site already answers questions. We look at your actual traffic before estimating anything. Lush Intelligence is a young agency and we will not put someone else's logo or an invented testimonial on this page. This example is a modelled scenario, shown so you can see the shape of the work and the arithmetic behind it.
What to expect, honestly
- It only answers from material you give it. If your pricing is not written down anywhere, it will not invent a number.
- It needs a content review every few months as your services change — that is part of the monthly management.
- It will not replace a detailed sales conversation on complex, high-value work.
- Model usage carries a small per-conversation cost, passed through at cost.
When it is not the right fit
Low-traffic sites will not see much from this. If you get a handful of visits a week, fix visibility first — we will tell you that rather than sell you a chat box.
Want to know if this would pay for itself?
Book a free 20-minute review. We will use your own call volume and job values, show you the maths, and tell you plainly if it is not worth building.